We are committed to protecting and respecting your privacy and your information.
Most of your personal information we collect will come directly from you. The type of information we may collect includes:
your name, date of birth, driver's licence number, passport number, marital status, postal or residential address, email address, telephone number, nationality, income, bank account details, and taxation details;
When you visit or use our website, we collect and use information including:
We may collect personal information directly from you when you interact with us over the phone, through email or letter, via our website, when you personally meet with our staff or agents or where you use our services. Personal information you provide to us is stored securely on our CRM system ActiveCampaign, only people with authorisation can access this data.
We may collect your details from publicly available sources for the purpose of sending you an email that offers you the option to sign up to receive further updates and marketing about our services. This information will not be stored or recorded unless you consent to receiving further correspondence. This information has been collected by Mint Asset Management, of Level 29/151 Queen Street, Auckland 1010 and will not be shared with other agencies or individuals. Your rights to access and correct this information are outlined below will continue to apply in respect of this collected information.
When you use our website, we use tools such as cookies and monitoring tools to collect information that helps us improve our website and our online services. Cookies do not identify you personally, but they may link back to a database record about you. We collect information about what technologies you use and the browsing habits that you display when you use our website, which helps us to identify how we can improve our website and services to you. You can opt-out of Google Analytics data tracking by downloading a browser add-on: find information about this here. You can control cookies through your browser: visit your browsers help section for more information. You can also opt-out of Google Analytics Advertising Features through Ad Settings in mobile apps.
We may also collect your personal information from a third party where you have authorised this or from the following:
Our website may contain links to other websites. We are not responsible for the privacy policies and practices of linked websites.
We collect your personal information to allow us to carry out our commercial activities and provide the best service to you. This includes providing you with the services, products and information that you request and expect from us.
We will use your personal information to:
We use Google Ads Remarketing to advertise across the Internet, in particular on the Google Display Network. Google Ads Remarketing will display ads to you based on what parts of the Mint Asset Management website you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookie is used to indicate to other websites that ‘This user visited a particular page, so show them ads relating to that page.‘ Google Ads Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.By providing your email address and / or mobile phone number, you consent to us sending you information connected with the above collection and use purposes via email or text message. The messages you receive from us will have instructions for how you can remove yourself from our mailing list.
We may disclose your usage data to third party service providers, including marketing and advertising companies to conduct market research, business analysis, marketing, promotional and advertising activities. Aside from that, we will only disclose your personal information to people other than you when:
you have authorised such disclosure;
We will not disclose your personal information to overseas recipients without your consent unless:
We may store your personal information in different forms, including in hardcopy and electronic form. All electronic information is stored on secure servers. We will take all reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure. We have implemented policies, procedures and systems to keep your personal information secure. We ensure the on-going adequacy of these measures by regularly reviewing them. Communications over the internet, such as emails, are not secure, unless they have been encrypted.
We will not retain your personal information for longer than is necessary.
We will take reasonable steps to ensure any personal information held by us is accurate. Any request by an individual to correct personal information held about that individual will be responded to as soon as we can following receipt of such a request.
You may obtain confirmation as to whether or not personal information is held about you, unless there is good reason (in accordance with our legal obligations, including under the Privacy Act) to not disclose this. You may also request access to, or a copy of, the information and / or request that corrections or changes are made to it. In accordance with our obligations under the Privacy Act, within 20 working days of receiving a request we will a) decide whether the request is to be granted and, if so, in what manner and for what charge (if any); and b) give or post a notice of the decision on the request to you.
We will disclose personal information to the relevant individual about whom the information relates where it can be readily retrieved, unless there is good reason (in accordance with the Privacy Act) for not doing so, including where such a disclosure would breach someone else’s rights to privacy and / or the law.
To request your personal information, of if you have any questions please contact our Privacy Officer at firstname.lastname@example.org.
This policy is current as at 13 October 2023
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